Independent

UX Research & Design Lead

based in NYC

PWC remote usability test example

Forty Five Ten app flow wireframes example

Universal Music Group design system example

Forty Five Ten app wireframe example

PWC research insights example

Royal Caribbean Cruises 'compare cruises' feature example

I help organizations make smarter business and design decisions

For over 15 years I've been trusted by clients worldwide to test assumptions, uncover insights and design solutions. I'm currently helping Gardyn improve customer retention.

My recent work includes helping University of Colorado create a strategy for addressing audience needs and helping Royal Caribbean optimize the cruise booking flow.

An International Marketing degree, background in Quality Assurance and a keen interest in psychology complement my UX expertise.

View my portfolio or contact me to discuss your project.

Alex Bentsen presenting work to clients

Alex Bentsen presenting work to clients

Alex Bentsen presenting work to clients

Alex Bentsen at PwC holiday party

Alex Bentsen at PwC holiday party

Alex Bentsen at PwC holiday party

“Not only were we able to have Alex work on the UX, he independently led the project. Meeting regularly with key stakeholders and driving decisions. While his expertise is in UX, he brings so much more to the table. Team oriented, detail oriented, self-starter and pure drive to do the right research and ask the right questions to get to the best end result.”

Amanda DiPietra

VP Project Management

AllianceBernstein

“Not only were we able to have Alex work on the UX, he independently led the project. Meeting regularly with key stakeholders and driving decisions. While his expertise is in UX, he brings so much more to the table. Team oriented, detail oriented, self-starter and pure drive to do the right research and ask the right questions to get to the best end result.”

Amanda DiPietra

VP Project Management

AllianceBernstein

“Not only were we able to have Alex work on the UX, he independently led the project. Meeting regularly with key stakeholders and driving decisions. While his expertise is in UX, he brings so much more to the table. Team oriented, detail oriented, self-starter and pure drive to do the right research and ask the right questions to get to the best end result.”

Amanda DiPietra

VP Project Management

AllianceBernstein

Work examples

Work examples

Enhancing relationships between luxury retail stylists and their clients

Enhancing relationships between luxury retail stylists and their clients

Giving 284,000 workers worldwide the ability to think outside the box

Giving 284,000 workers worldwide the ability to think outside the box

Redesign of critical supply chain interfaces used by staff and labels

Redesign of critical supply chain interfaces used by staff and labels

Reflecting the quality, innovation and craft of an iconic brand online

Reflecting the quality, innovation and craft of an iconic brand online

[Under construction] Elevating cruise search, discovery and booking experience

[Under construction] Elevating cruise search, discovery and booking experience

How can I help you?

Get in touch to discuss your project.

Contact

How can I help you?

Get in touch to discuss your project.

Contact

How can I help you?

Get in touch to discuss your project.

Contact